Position Summary: We have an exciting opportunity to join our team as a Supervisor-Central Processing.
In this role, the successful candidate is responsible for supervising and overseeing the activities of the assigned shift to ensure the smooth and efficient operation of the department.
Coordinates and delegates assignments. Assures that the daily schedule of procedures are completed in a timely and efficient manner. Ensures that adequate coverage is maintained and adjusted to match the workflow. Demonstrates the ability to recognize, establish and attend to priorities. Excises good judgment based on the application of the appropriate policy/procedure.
Selects and evaluates staff. Makes recommendations and provides fair, accurate and objective feedback in a timely manner. Follows Human Resources and departmental guidelines when interviewing or evaluating personnel. Keeps Manager informed of the performance of each employee on a continuous basis. Assists Manager in updating the job descriptions of staff as per guidelines.
Supports and assists staff with the departments tasks and activities. Assists in the processing of specimens. Listens carefully in order to respond appropriately, answers questions or gives information. Provides staff with necessary information and resources to get the job done. Ensures that information logs are maintained.
Maintains a supporting role with computer operations. Coordinates backup and recovery functions when the computer system is down. Notifies all affected laboratories of computer problems in a timely manner. Ensures that all peripheral devices are stocked and maintained and the logs completed. Ensures that the L.I.S is monitored according to schedule and the logs completed. Keeps abreast of all system changes, upgrades and user functions.
Investigates andtroubleshootsComputer problems.Assures themonitoring of theADT log and theresolution of anyrelated problems.Investigates andresolves systemL.I.S problems thataffect NYU Langoneand HJD. Contactsall related areas(Sunquest, Labs etc)in a timely mannerto resolve L.I.Sproblems. Providestimely updates toSupervisor andSystem Manager onL.I.S problemsituations.
Investigates and troubleshoot CPA problems. Communicates with medical staff in a timely manner whenever there is a specimen problem. Ensure that the staff resolves problems in a timely manner. Continue to resolve problems that could not be fixed on the previous shift. Ensure that a problem specimen log is written for each problem and completed thoroughly. Coordinates with the labs to resolve specimen discrepancies and other problems.
Trains and orients staff. Trains employees effectively in departmental procedures. Provides continued guidance and assistance to staff on work-related activities, procedures and performance-related issues. Explains new procedures and methods clearly and accurately. Investigates errors by staff and reviews with the employees to prevent recurrence. Assists Manager in preparing written procedures and manuals.
Performs other duties as assigned.
Minimum Qualifications: To qualify you must have a Minimum Qualifications:High School Diploma or the equivalent. Minimum of five years related experience. Effective oral, written, communication and interpersonal skills.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
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Internal Number: 67506709
About NYU Langone Medical Center
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. Included in the 200+ locations throughout the New York area are five inpatient locations: Tisch Hospital, its flagship acute-care facility; Rusk Rehabilitation, ranked as one of the top 10 rehabilitation programs in the country; NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital with all musculoskeletal specialties ranked top 10 in the country; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children's health services; and NYU Langone Hospital—Brooklyn, a full-service teaching hospital and level 1 trauma center located in Sunset Park, Brooklyn. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.